Pool Busters Commercial
Commercial Client Centre
Your facility’s requests, visits, proposals and invoices, in one secure account.
Log in to your facility account
Enter the email address we have on file. We’ll send you a secure sign-in link. There is no password to remember.
Log in to your accountYour account is hosted by Jobber, the scheduling and billing system PoolBusters uses. You will leave this site to sign in.
In your account
What you can do once you’re signed in.
Send requests
Ask for service, a site visit or a quote. The request is attached to your organization and facility.
See appointments
Upcoming and recent visits to your facility, and who from our team is attending.
Review proposals & quotes
Read proposals, ask for changes, approve or sign them, and pay a deposit where one is requested.
Invoices & payment
View and download invoices, check what is outstanding, and pay online where online payment is offered.
Reports & documents
Assessment reports, scopes of work and other documents we attach to your proposals and invoices can be opened and downloaded.
Every facility you manage
Each facility is set up as its own property under your organization, so requests and visits stay with the right site.
How your account is organized
One organization. Every facility. The right people.
Commercial accounts are set up the way commercial facilities are run: your organization first, then each facility, then the people involved with it.
Adding colleagues
Ask your PoolBusters contact to add the people who should have access: a property manager, Board members, facility staff or an accounting contact. Tell us who should receive invoices, and we’ll set them as the billing contact.
Good to know
- Everyone added to your organization’s account can see its requests, proposals and invoices. Individual access levels aren’t available yet.
- Sign-in links are personal. Please don’t forward them. Anyone holding an active link can open the account.
Request help
The fastest route for what you need.
Facility down or unsafe
Equipment failure, loss of circulation, heating or chemical-control problems affecting operation. Call for priority, after-hours and 24-hour service.
Call (289) 929-7665After hours, you can also text 289-769-9366
Existing commercial client
Routine service, maintenance or a new quote. Sign in and send a request so it is attached to your facility.
Sign in to send a requestNew facility or project
A facility assessment, a capital project or commercial service for a facility we don’t work with yet.
Start a commercial requestSign-in help
Questions about your account
I didn’t receive a sign-in email.
Check your junk or spam folder and make sure you used the email address PoolBusters has on file. If you still don’t see it, call us and we’ll confirm the address on your account.
Why am I being asked to sign in again?
For security, sessions end after a period of inactivity. Enter your email address, or verify with your phone number, and a new sign-in link will be sent.
Can more than one person from our organization use the account?
Yes. Each person is added as a contact on your organization’s account and signs in with their own email address. Everyone added can see the account’s requests, proposals and invoices.
We manage several facilities. Do we need separate accounts?
No. Each facility is set up as a separate property under your organization, so one account covers them all.
Where can I find our assessment report?
Reports delivered with a proposal or invoice are attached to it in your account, where you can open and download them. If you need a copy of an earlier document, ask your PoolBusters contact.
Can I see our equipment records here?
Not yet. Equipment inventories and condition information are provided in your assessment reports. Ask your PoolBusters contact if you need current equipment details for your facility.
Your PoolBusters commercial team
170 Hwy #20 West, Unit 7, Fonthill, ON L0S 1E0